Scalesexpress specialises in all things to do with weighing. Our friendly Customer Service Team are happy to recommend the correct piece of weighing equipment for your purpose and if our experienced team cannot find a standard product we work with UK manufacturers to design and manufacture a bespoke solution for you.
Scalesexpress was started in Bolton in 1999 by Gail Hounslea, who is now the Managing Director. We are independent specialists in all things to do with weighing and we work alongside all the UK and European manufacturers. We supply scales for all types of applications: - industrial, medical and commercial.
In 2011 when Edinburgh Zoo wanted to design the enclosure for the two Giant Pandas coming from China they approached Scalesexpress to help design and supply scales that were capable of weighing the pandas. Our scales expert Dan Brough worked with Graham Catlow, the Animal Project Design Officer from Edinburgh Zoo, and one of our suppliers to design a solution that included a platform that could be mounted in the interior of the panda' enclosures, with an indicator on the keeper’s side. The scale was installed successfully in the enclosure in June in time for the pandas arriving in December 2011.
Scalesexpress is the preferred supplier of many of the major UK Scales Manufacturers and work closely with Seca, Tanita, Salter Brecknell, Salter/Homedics, A&D, Marsdens and H Fereday.
Scalesexpress has a technical team who are continually updating the website with new products, extra facts and better descriptions. Our friendly, enthusiastic and helpful customer service team works with existing and new customers to recommend the best option for our customer’s job and has all the latest up to date information.
We care about our people and have the Investors in People badge to prove it and spend time and money on training our team. We work in partnership with our suppliers trying to add value to them as well as our customers. We are currently undertaking ISO:9001 in order to make our Customer Journey as smooth as possible.
What People Say About Us
At Scalesexpress we are extremely passionate about our customer service and we really try hard to get it right. Our staff go the extra mile for all our customers - big and small and we judge our success by the feedback we get from our customers.
We value feedback from our customers. It not only gives us the reassurance that the services we provide are working, but provides ideas and inspiration for how we can improve.
We are so confident that you will be happy with your order, that we offer you our unconditional guarantee … if you place an order with us and you are not entirely satisfied with it - simply return it within 30 days and we will immediately refund your purchase; no "ifs", "buts" or "maybes".
If you have any comments or complaints please contact me, Gail Hounslea, on 01204 590231 or firstname.lastname@example.org